Real US Proxies Refund and Credit Rules

Dated November 8, 2026, and part of the Terms of Use. Buyers who pay in USDT from another continent want to know one thing before anything else: if this does not work for me, what do I get back and how? Here are the answers. The short version is that unused days become credit on your balance, that the first 24 hours of any plan can be refunded the way you paid, including back to the USDT address you sent from, and that outages on our side are made good in full. Every request goes to [email protected] or the Telegram bot in any of our three languages.

How do you work out what I get back?

Take the plan's price, divide by its length, and you have the value of one day, or of one hour on an hourly purchase. We give back that value times the number of whole days still ahead when you stop. A monthly SIM stopped with twenty days remaining gives back twenty thirtieths. A daily SIM stopped at midday gives back nothing, because a day is its unit, unless you are inside the first-day rule below. Hourly purchases are never reversed once they start; they are the test and last four hours at most. The 5G+ add-on, removed early, gives back its own unused whole days the same way.

What is the first-day rule?

Stop a daily, weekly or monthly plan within 24 hours of the moment its login went live and the whole price comes back. You choose credit on your balance, which is immediate, or money back by the method you used. USDT and other coins return to the sending address within one working day. Cards and PayPal are reversed within three working days. Zelle and wire go back to the sending account and can take five working days to appear.

And after the first day?

Credit on your balance, calculated as above. It never expires and can be spent on any SIM in any city, on either tier, and on the 5G+ add-on. It becomes money back only if we have closed the city your SIM was in or closed the service altogether, in which case the unused time is returned in full to your original method if you ask for that.

What if the SIM was down and it was your fault?

Every hour a SIM is unusable because of our hardware, software or network is added to your plan as time, or placed on your balance at the plan's rate if you prefer. Our monitoring normally shows the outage, in which case you need prove nothing; your report fills in anything it missed. Carrier outages, weak radio at a given moment, websites blocking an address, and problems on your own connection or in your own software are not our faults and earn no credit, though support will move the SIM to another city at no charge when that solves the problem.

What about a 5G+ line that stays slow?

Busy towers are a fact of mobile networks, so the 70 Mbps+ average of 5G+ is a description and not a promise, and no refund for it happens by itself. Tell support which SIM has been slow and since when. Someone looks at that SIM and tells you what can be offered.

I did not mean to renew. Now what?

Tell us within 24 hours of the renewal and, if the SIM carried no meaningful traffic since, the whole renewal comes back as credit or as money, your choice. If the SIM was used after renewing, the renewal is treated as a normal plan and credited from the day you stop it. The renewal switch is in the dashboard and can be turned off whenever you like.

What never comes back?

A plan we ended for breaking the usage rules or the fair-use rule. Days lost because a website or platform blocked an address or an account. An hourly purchase once begun. Money back for balance that came from a referral payout or a goodwill credit. Fees a bank, payment provider or blockchain network charges on the way back, which come off the amount returned.

How do I ask?

Write to [email protected] from the account's email, or message the Telegram bot, in English, 简体中文 or Tiếng Việt. Name the SIM and say whether you want credit or, where allowed, money back; for USDT give the address to send to if it differs from the one you paid from. Credit is placed within hours; money follows the timings above. Disagree with an answer and say so in the same thread: a second person reviews it and replies within two working days.

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